We eliminate IVRs by digitizing them. Our service connects any customer from any app to any company.
Customers easily find and choose the exact service option that they need. Our platform automatically connects when the right agent is available, so you do not have to wait on hold.
Our scalable telephony crawling engine mimics search engine page discovery and scales in a similar manner. Our search engine automatically discovers and digitizes IVRs at an unmatched rate.
We automatically convert voice recordings into text and assemble the text as a hierarchy of visual options.
Visual service options are available within minutes. No changes are required to customer call centers. Enterprises have access to unique consumer insights.
Private and secure company accounts to enhance customer service options. Companies have an opportunity to offer unprecedented service agility and improve customer satisfaction, save agent time, reduce the number of abandoned calls and offer new service options quickly and easily.
Companies have an opportunity to offer unprecedented service agility and improve customer satisfaction. A company will be able to save service-agent time, reduce the number of abandoned calls, offer new service options without upgrading legacy infrastructure and create personalized services that are impossible to offer with traditional voice service technologies.